WHERE DO YOU SHIP TO?
Our items are all made to order and can be shipped to anywhere in the US, CA, AUS, NZ, EU or UK.
WHEN WILL MY ORDER ARRIVE?
1. As all of our items are made to order they can take up to 7 business days to dispatch (meaning your order is prepared specifically for you)
Please then allow:
2-5 business days for orders within the US
5-15 business days for orders to Canada.
10-20 business days for orders to NZ/AUS
5-10 business days for orders to EU/UK
Any questions or concerns, feel free to contact us directly: firstname.lastname@example.org
WHAT IS YOUR RETURN POLICY?
You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. Please contact us within 24 hours if you have any problems/requests email: email@example.com
We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days, email tracking information to firstname.lastname@example.org, and we will gladly refund you or exchange for a different size.
*NOTE: we do not provide pre-paid shipping packages to send products back to us and return shipping fees are at the buyers' expense. This is so that we can continue to offer returns and exchanges.